Introduction

Blocked Drains Ashford ("we", "us", or "our") operates the website blockeddrainsashford.com. This page informs you of our policies regarding the collection, use, and disclosure of personal information we receive from users of the site.

Information We Collect

When you use our website or contact us, we may collect the following information:

Contact Information: Name, email address, telephone number, and postal address/postcode
Enquiry Details: Information about your drainage issue or service requirements
Usage Data: Information about how you use our website, including pages visited and time spent
Technical Data: IP address, browser type, device information

How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide quotes
To provide drainage services you have requested
To communicate with you about appointments and work
To improve our website and services
To comply with legal obligations

Data Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties. We may share information with:

Service providers who assist in operating our business (e.g., payment processors)
Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Under UK data protection law, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Object to processing of your information
Request restriction of processing
Data portability

Cookies

Our website may use cookies to enhance your experience. Cookies are small files stored on your device. You can control cookie settings through your browser preferences.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page. You are advised to review this page periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, please contact us through our website contact form.

Privacy Policy